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A complete phone system, in your browser.

A full phone system in the browser, with every call logged against the customer record.

VoIP with AI Capabilities in Kore Calls logged to the record No hardware required
-100%

Desk phones required

Run the whole system in a browser tab, or on a handset if you prefer one.

99.9%

Carrier uptime

Built on Telnyx infrastructure with automatic failover routing.

0

Calls logged by hand

Every call attaches to the customer with duration, recording and disposition.

30 s

To change call routing

Move a queue, change your hours, forward to a mobile, without calling a vendor.

The process

Never miss a call again

What happens between the ring and the record.

The call comes in
The right person answers
It gets handled
It gets written down

Call handling your way

Configured by you, in an interface built for humans.

Business telephony

Auto-attendant & IVR

Multi-level menus, recorded or text-to-speech prompts, and different trees for open hours, lunch and closed.

  • Multi-level menus
  • Text-to-speech or recorded prompts
  • Separate trees per schedule
Auto-attendant & IVR
Call answered
Routed to team
Recorded
Logged to record
Business telephony

Queues & ring groups

Round-robin, longest-idle or simultaneous ring, with hold music, position announcements and overflow rules.

  • Skill and priority routing
  • Position and wait announcements
  • Overflow to voicemail or mobile
Queues & ring groups
ARAva ReedInbound · 2:14Answered
MJMarco JainQueue · 0:22Waiting
PNPriya NairVoicemailNew
Business telephony

Time frames & rules

Business hours, holidays and one-off closures drive routing automatically. No more forgetting to switch the phones over.

  • Holiday and one-off schedules
  • Per-department hours
  • Automatic after-hours handling
Time frames & rules
412 calls+9%
MTWTFS
Business telephony

Recording & transcripts

Record all calls or by rule, transcribe automatically, and search the text months later.

  • Searchable transcripts
  • Voicemail-to-text by email
  • Retention rules per policy
Recording & transcripts
Business telephony

Softphone

Browser and mobile, with presence, transfer, hold and conference.

Softphone
99.9%Carrier uptime
Business telephony

Number inventory

Local, toll-free and vanity numbers, or port the ones you already have.

Number inventory
99.9%Carrier uptime
Business telephony

SMS on your line

The same business number sends and receives text, in the Sendbat inbox.

SMS on your line
Missed call, 2 minutes ago
Texted them back from the same number.
Thanks, calling now
Business telephony

Extensions

Per-user extensions, direct dial numbers and internal calling at no cost.

Extensions
ARAva ReedInbound · 2:14Answered
MJMarco JainQueue · 0:22Waiting
PNPriya NairVoicemailNew
Business telephony

SIP connections

Bring your own handsets or connect an existing PBX over SIP trunking.

SIP connections
99.9%Carrier uptime
Business telephony

Call analytics

Volume by hour, answer rate, abandon rate and time to answer per agent.

Call analytics
412 calls+9%
MTWTFS
Business telephony

AI receptionist

Answers, takes a booking or a message, and writes it into the right Kore app.

AI receptionist
Call answered
Routed to team
Recorded
Logged to record
Business telephony

Encrypted signalling

TLS and SRTP throughout, with per-user permissions on recordings.

Encrypted signalling
Call answered
Routed to team
Recorded
Logged to record
Why it holds up

Reliable and secure, without an IT project

A phone system is only impressive when nobody thinks about it. Ours is built on carrier-grade infrastructure with failover routing, and configured through an interface a manager can use.

  • Built on Telnyx carrier infrastructure
  • Automatic failover to a secondary route
  • E911 registration handled per location
  • TLS and SRTP encryption
  • No contract lock-in on numbers
Built and supported in Frisco, Texas
Pricing

Fixed monthly pricing, not a variable bill

Seats first, then AI minutes if you need more than a seat carries, or one bundle that covers all of it.

Predictable VoIP seats (per user)

Switch from variable billing to a fixed monthly rate per user. Includes our robust voice features, CRM integration, and 100% platform ownership reliability.

Essential Voice

$11.99/user /mo
  • Unlimited Inbound/Outbound Calling*
  • 1 Free Local Number
  • CRM & Desk Phone Integration
  • Standard IVR & Voicemail
Most popular

Voice + AI

$24.99/user /mo
  • All Essential Voice Features
  • 150 AI Auto Attendant Minutes per user (Pooled company-wide)
  • Smart Call Routing & Answering
  • 24/7 Virtual Receptionist

AI auto attendant add-ons

Need more AI power to answer calls, book appointments, and route customers? Add these fixed company-wide buckets.

AI Starter

$49/mo
  • 250 Minutes included
  • Effective Rate: $0.19 / min
  • Overage: $0.20 /min

AI Growth

$79/mo
  • 500 Minutes included
  • Effective Rate: $0.15 / min
  • Overage: $0.20 /min

AI Scale

$129/mo
  • 1,000 Minutes included
  • Effective Rate: $0.12 / min
  • Overage: $0.20 /min

All-in-one omnichannel bundles

The ultimate fixed-price packages. Combines your VoIP Seats, AI Receptionist, and Sendbat Marketing tools into one predictable monthly bill.

Standard Pack

$99/mo
  • 2 VoIP Users (Unlimited Calling)
  • 100 AI Minutes included
  • 2,000 SMS Messages
  • 2,000 Emails

Growth Pack

$299/mo
  • 5 VoIP Users (Unlimited Calling)
  • 350 AI Minutes included
  • 5,000 SMS Messages
  • 5,000 Emails

Enterprise Pack

$549/mo
  • 10 VoIP Users (Unlimited Calling)
  • 750 AI Minutes included
  • 10,000 SMS Messages
  • 10,000 Emails
Customers

What operators say

Restaurants, dealerships, clinics and franchise groups run their day on Kore. Here is what they say when we are not in the room.

“Working with KORE.CO has been phenomenal. Their unwavering dedication to fulfilling requests and delivering top-notch service showcases their professionalism and reliability.”

William Dayman Client, Des Moines, Iowa

“Kore.co has played a crucial role in assisting my company exceed growth expectations using their expertise in Website and Mobile App development. No task is too tough for them!”

Chris Brown Client, Las Vegas, Nevada

“The professionalism, talent, smooth processes, and general enthusiasm equaled a top notch experience. I highly recommend this company.”

Lori Lynch Director of Special Events, Camillus House

“Our company’s journey with iReview has been nothing short of transformative. Before iReview, managing our online reputation was a constant challenge, but the platform’s powerful features have completely changed the game for us.”

Carl Ferland Owner/Operator Denny’s Franchisee

“The floor plan is live on every device now, and deposits took our Friday no-shows down to almost nothing. The host stand knows who is walking in before they reach the podium.”

Marisol Vega General manager, restaurant group, Austin, Texas

“Our own ordering page takes more volume than the marketplaces now, and we keep the whole ticket. Same kitchen, same board, three points better on margin.”

Dan Whitfield Owner, pizzeria, Columbus, Ohio

“The cards on the tables did what a year of asking never did. Reviews come in daily, and an unhappy one reaches my phone before it reaches Google.”

Priya Raman Multi-site operator, Plano, Texas

“SMS, WhatsApp and email in one inbox means nothing sits unanswered overnight. The lapsed-guest campaign paid for the platform in its first month.”

Tom Beckett Marketing lead, hospitality group, Nashville, Tennessee

“Every call, booking and payment lands on the same customer record. My team stopped asking each other who spoke to whom.”

Alicia Nguyen Sales director, Chicago, Illinois

“The auto-attendant picks up the calls nobody used to, and every conversation is logged against the customer. We answer in two rings.”

Greg Halloran Service manager, dealership group, Phoenix, Arizona

“They went through our old processing statement line by line and showed us what we were actually paying. The rate came down and funding is next day.”

Sandra Ruiz Owner, clinic group, Miami, Florida

“Picking is guided, so a new hire is useful on day one. Stock counts have matched the system every month since we moved over.”

Kevin Doyle Operations manager, distribution, Dallas, Texas
FAQ

Questions about VoIP with AI Capabilities

Talk to someone who sets this product up for a living.

Yes. Porting is included and usually takes seven to ten business days. Your old line keeps working until the port completes, so there is no gap.

No. Most teams run entirely on the browser softphone and their mobiles. If you prefer physical phones, standard SIP handsets work and we will tell you which models we recommend.

E911 is registered per location with the physical address you provide, and we prompt you to keep it current if you move.

That depends on your state or country. Kore supports announcement prompts, per-call consent and recording only on selected queues, so you can configure it to match your local rules.

It is the same platform. Calls attach to the customer record automatically, click-to-call works from any record, and a missed call can create a follow-up task on its own.

Talk to a human

Ready to see VoIP with AI Capabilities on your own data?

Twenty minutes, screen shared, using your real numbers. No slide deck, and we will tell you honestly if it is not the right fit.

A named person from the Frisco team, not a call centre.
  • No setup fee
  • Live in days, not months
  • Cancel any module anytime
The Kore office in Frisco, Texas

Not ready to talk? Take the monthly email.

What we shipped, what broke, and the occasional customer number. One email a month.